GENERAL CONDITIONS OF SALE
The sale of products on the website www.stampaqualita.com is governed by these General Conditions of Sale.
The products present on the e-commerce site www.stampaqualita.com are offered by Tremil srl, a company registered in the Salerno Company Register with VAT number 03572970659 . The headquarters is in Cava de' Tirreni (SA) in via G. Cesaro,1 postcode 84013 -SA- Italy.
The email address is tremil.pec@legalmail.it
Remember that you can always contact the Seller via the contacts indicated above. For any other legal information, consult the sections: General Conditions of Use, Privacy Policy and Right of Withdrawal.
COMMERCIAL POLICY
The Seller carries out its e-commerce activity exclusively towards its end users who have reached the age of majority and who are "consumers".
When we talk about "consumer" we are referring to any natural person who acts on www.stampaqualita.com for purposes not related to their commercial, entrepreneurial or professional activity, if any. If you are not a "consumer", we invite you to refrain from concluding commercial transactions on www.stampaqualita.com.
In consideration of its commercial policy, the Seller reserves the right not to accept purchase order proposals from parties other than the "consumer" or in any case purchase order proposals that do not comply with its commercial policy, such as, for example, order proposals for which there is a report, or suspicion, of fraudulent or illegal activity. In such cases, the Seller will communicate to the user the non-acceptance of the order proposal.
All order proposals sent to the Seller and returns made by users must also correspond to normal consumption needs. The Seller therefore monitors the number of order proposals transmitted and returns made.
These General Conditions of Sale exclusively regulate the sending of purchase order proposals for products available on www.stampaqualita.com by the user and the acceptance of the same by the Seller.
However, the General Conditions of Sale do not regulate the supply of services or the sale of products by parties other than the Seller who may be present on www.stampaqualita.com via links, banners or other hyperlinks. We advise you, before placing orders and purchasing products and services from parties other than the Seller, to check their conditions of sale, because the Seller is not responsible for the provision of services by third parties other than the Seller or for the conclusion of sales operations. electronic commerce between users of www.stampaqualita.com and third parties.
INFORMATION REQUIRED BY THE LEGISLATIVE DECREE 9 APRIL 2003, n. 70 REGARDING THE CONCLUSION OF THE CONTRACT.
To conclude the purchase contract for one or more products on www.tremil.it, you will have to send a purchase order proposal to the Seller electronically by filling out the form available on www.stampaqualita.com and following the relevant instructions.
Before transmitting the order proposal, we remind you to carefully read the General Conditions of Sale and the information on the right of withdrawal, to print a copy using the print command and to memorize or reproduce a copy for your personal use .
In compliance with article 51, paragraph 7, of Legislative Decree 6 September 2005, n. 206 (the “Consumer Code”), before transmitting the order proposal, you will be provided with a summary of the commercial and contractual conditions that will apply to your order proposal for the purchase of the products and a summary of the information on the essential characteristics of each product ordered with the relative price (including all applicable taxes or duties), the means of payment that you can use to purchase each product, the delivery methods of the purchased products, the shipping and delivery costs; as well as the references, geographical address and contact methods of the Seller and the date by which the Seller, once it has accepted your order proposal, undertakes to deliver the goods.
The Seller will also provide you with a summary of the conditions and methods for exercising your right of withdrawal. If applicable, you will be informed that, in the event of withdrawal, you will have to bear the cost of returning the products.
When you access the confirmation page of the order proposal, which also contains a reference to the General Conditions of Sale and the Information on the Right of Withdrawal, you will be provided with summary information about the essential characteristics of each product indicated of your order proposal, the price (including all applicable taxes or duties) and shipping costs (including any additional costs incurred by you for choosing a different and/or faster type of shipping and delivery than the standard one).
Please remember that the transmission of the order proposal to the Seller constitutes a binding purchase proposal for the user. Before proceeding with the transmission of the order proposal, you will therefore be asked to identify and correct any data entry errors.
Once your order proposal has been sent, you will receive an automatic email from the Seller to confirm receipt of your order proposal. Receipt of the aforementioned email does not constitute acceptance of your order proposal.
The contract is considered concluded when your order proposal is accepted by the Seller. The Seller will send you a second e-mail to confirm acceptance of your order proposal and the shipment of the products. This email will also contain a copy of the General Conditions of Sale and the summary document on the Right of Withdrawal.
The order proposal sent to the Seller will be archived in our database for the period of time necessary to process the order proposals accepted by the Seller and in any case within the terms of the law.
The Seller may not accept your purchase order proposals that do not give sufficient guarantees of solvency or that are incomplete or incorrect or in the event of unavailability of the products.
In these cases, we will inform you by email that the contract is not concluded and that the Seller has not accepted your purchase order proposal, specifying the reasons. If the products presented on www.tremil.it are no longer available or on sale at the time of receipt or processing of your purchase order proposal, it will be the Seller's responsibility to notify you promptly and in any case within thirty (30) days starting from the day following the day on which you have sent your order proposal to the Seller, any unavailability of the products. If you have already paid the price for the products, the Seller will refund, without undue delay, the amount already paid by you and the sales contract will be considered terminated.
We remind you that, with the electronic transmission of the order proposal, you unconditionally accept and undertake to observe, in relations with the Seller, these General Conditions of Sale. If you do not agree with some of the terms set out in the General Conditions of Sale, we invite you not to submit your order proposal for the purchase of the products on www.stampaqualita.com .
By sending the order proposal you confirm that you are aware of and accept the further information contained in tremil.it, also referred to via links, including the General Conditions of Use and the Privacy Policy and the Information on the Right of Withdrawal.
INDICATION OF PRODUCT PRICES AND QUALITY GUARANTEES.
The Seller sells exclusively quality-made products. The raw materials for the aforementioned products are purchased directly by the Seller from authorized leather goods shops, manufacturers and retailers carefully selected for their rigorous quality controls.
The Seller does not sell used, irregular or lower quality products than the corresponding standards offered on the market.
The essential characteristics of the products are presented on salvatoresorrentino.it within each product sheet. However, the images and colors of the products presented on www.stampaqualita.com may not correspond to the real ones due to the Internet browser and monitor used.
Product prices may be subject to updates. Check the final sales price before submitting the relevant order proposal. In the event that a recognizable error is found in the indication - by StampaQualità - of the price of a product or in the calculation of the amount requested for payment, StampaQualità will not accept the order proposal and will contact the user in order to offer the opportunity to transmit the purchase order proposal for the product(s) at the correct price.
All products sold by StampaQualità are covered by a twenty-four (24) month legal guarantee for defects of conformity, in accordance with applicable law. The lack of conformity of the product must be communicated to the Seller within two (2) months of its discovery. The lack of conformity can be communicated to the Seller by contacting through the means indicated in the first part of the Conditions of Sale. In case of lack of conformity you have the right to request repair or replacement of the product. In the event that the aforementioned remedies are not possible or are excessively onerous, you will be entitled to a reduction in the price paid or termination of the sales contract, pursuant to art. 130 of the Consumer Code.
PAYMENTS
To pay the price of the products and the related shipping and delivery costs you can follow one of the methods indicated in the order proposal form. In no case will you be charged costs higher than those actually incurred by the Seller, in relation to the payment instrument chosen by you.
In case of payment by credit card, the financial information (for example, the credit/debit card number or its expiry date) will be forwarded, via encrypted protocol, to Banca MontePruno or to other banks, which provide the relevant remote electronic payment services, without third parties being able to have access to them in any way. Furthermore, this information will never be used by the Seller except to complete the procedures relating to your purchase and to issue the relevant refunds in the event of any product returns, following exercise of your right of withdrawal, or if it becomes necessary. prevent or report to the police the commission of fraud on www.stampaqualita.com . The price for the purchase of the products and the shipping costs, as indicated in the order proposal, will be charged to your current account at the time of shipping of the purchased products.
RIGHT OF WITHDRAWAL
INFORMATION REGARDING REFUNDS
Whatever payment method you use, the refund due, in full or in part, is activated by the Seller, as quickly as possible and in any case within fourteen (14) days from the date on which the Seller became aware of the exercise of your right of withdrawal subject to verification of the correct execution of your right of withdrawal and verification of the returned products.
The Seller will refund you using the same payment method you used for the purchase of the returned products, unless you have expressly agreed with the Seller to use a different payment method and provided that you do not incur any costs. further as a consequence of the reimbursement. If there is no correspondence between the recipient of the products indicated in the order proposal and the person who made the payment of the sums due for their purchase, the reimbursement of the sums, in the event of exercise of the right of withdrawal, will be carried out by the Seller, in in any case, towards the person who made the payment.
We remind you that the value date of the credit is the same as the debit; consequently you will not suffer any loss in terms of bank interest.
PRIVACY
You can obtain information on how we process your personal data by accessing the Privacy Policy.
APPLICABLE LAW AND DISPUTE RESOLUTION
Without prejudice to the application of mandatory European consumer protection regulations, the General Conditions of Sale are governed by Italian law and in particular by the Consumer Code and Legislative Decree 9 April 2003, n. 70 (“Implementation of Directive 2000/31/EC relating to certain legal aspects of information society services in the internal market, with particular reference to electronic commerce”).
We also inform you that the European Commission provides a platform for the out-of-court alternative resolution of disputes, accessible on the website http://ec.europa.eu/odr .
For all disputes relating to purchases and/or these General Conditions of Sale, the Court of the place of domicile or residence of the consumer will be competent according to the applicable law.
CHANGES TO THIS DOCUMENT
The General Conditions of Sale are modified from time to time by the Seller also in consideration of any regulatory changes. The new General Conditions of Sale will be effective from the date of publication on www.stampaqualita.com
